Customer Appreciation Event – Samarinda, Oct’19

On 24th Sep 2019, FG Wilson in association with Indonesia regional dealer PT Swayadaya Harapan Nusantara (SHN), hosted a customer seminar in Samarinda, Indonesia. The event was held at Le Grandeur Hotel. The main object of this event is to raise awareness of FG Wilson brand to the customers mainly from mining, oil and gas industry. Total number of 38 participants from comprising of end user, existing and protentional customers attended this event. All the guests received a goodies bag which contain of door gift and FG Wilson product brochures.

The event was commenced with inaugural welcome speech delivered by the head of the SHN supporting office in Samarinda – Wahyuda Pamilusi. He expressed his gratitude for receiving continuous support from their customer and FG Wilson.

Some key notes were also delivered for this event. General Manager of SHN Sofyan Affandi gave an introduction on SHN company profile and highlighted the business core value, engineering capability, testing facilities and also shared the success stories. There was a customer testimonial from the Managing Direct of Rea Kaltim Plantation, Mr. Hugo. He conveyed a positive impression and satisfactory of the performance of FG Wilson generator.

Lastly, Sales Manager of SHN Yustinus highlighted the history and legacy of FG Wilson since 1966, the key attributes of FG Wilson brand including our Larne and APS production facilities, extensive dealer network and 24/7 customer support. Also, he has highlighted the advantage of choosing FG Wilson products and promoting the performance and reliability of FG Wilson Gensets.

The event end with a delectable spread of buffet lunch and lively acoustic band. Some door price was distributed to our loyal customer in recognition of their continuous support. A survey form was eventually distributed among the audience for the suggestions and feedback on how we can improve our products, services and such event in future.